Customer Service

Customer Service Policy – Liworth

At Liworth, customer satisfaction is at the heart of everything we do.
Our goal is to offer a seamless, trustworthy, and professional experience — before, during, and after your purchase.

This Customer Service Policy applies to all services offered on www.liworth.com.


How to Contact Us

Need help placing an order or have a question about your delivery? We’re here for you.

You can reach our customer support team in the following ways:

  • Email Support: Contact us at liworth.biz@outlook.com

  • Live Chat (Available Mon–Fri, 9:00 AM to 4:00 PM):
    Use the chat feature on our website for real-time assistance from a support representative

  • Offline Chat Support:
    Leave us a message through the chat box when offline, and we’ll respond via email as soon as we’re available


Our Commitment

We aim to:

  • Respond to all customer inquiries within 24 business hours

  • Provide clear, honest answers and real support from real people

  • Ensure every interaction is handled with professionalism and care


Refund & Returns

To learn more about how we handle returns and refunds, please visit our full Returns & Refunds Policy.


Policy Updates

Liworth reserves the right to update or modify this Customer Service Policy at any time.
Changes will be posted directly on this page.

To stay informed, we recommend subscribing to our newsletter — we’ll notify you of important updates and policy changes directly.


Thank you for choosing Liworth.
Your trust means everything to us.